Helpful Answers For Families

Frequently Asked Questions

Find quick answers about our nursery, daily routines, admissions, sessions, and what to expect so you can feel confident every step of the way.

Your questions answered

Common questions from parents

Completely normal and more common than you think. We have a settling-in process where your child starts with short visits and builds up gradually. Most children are happily playing within a few days. We send you photos and updates so you never have to wonder.
Yes. We accept both 15 and 30 hour funded childcare. Top-up fees may apply depending on hours and sessions. We can explain exactly how it works for your situation during a tour.
All staff are DBS checked. The building is secure with controlled entry. Play areas are age-separated so younger children are not mixed with older ones. We are Ofsted registered and inspected.
We meet or exceed Ofsted minimums: 1:3 for under 2s, 1:4 for 2-year-olds, 1:8 for 3–5 year-olds. Contact us for our exact current ratios.
Nursery children do pick up bugs, especially in the first few months. We maintain strict hygiene standards and clean throughout the day. Most parents find that after the initial adjustment, their children build stronger immune systems.
Painting, gardening, cooking, storytelling, role play, sensory play, building, games, outdoor play, and soft play. Every day is structured around play-based learning, not just free play.
Full days range from £65 to £85 depending on age and days booked. Full-time weekly is approximately £300 to £350. Government funded hours reduce this significantly. We can give you an exact quote based on your needs during a tour.
Absolutely. We encourage it. Book a free tour and come see the space, meet the staff, and watch the children play. Most parents know within 5 minutes. No commitment, no pressure.

Start Your Child’s Journey With Wellspring Hub